DIRECT BILLING: We process claims directly to the majority of insurance companies providing Employee Extended Benefits plans. We will do our best to maximize available coverages, and assist you where needed in order to make your claims processing as easy as possible.

Please be prepared to pay for the full amount of your treatment should there be any technical issues with regards to completion of the claims submission process, such as “Further Processing required”. NOTE: A valid credit card on file is required for all clients wishing to have their claims processed thru the office, including ICBC claims.

ICBC Claims: Please note that at this time, a limited number of therapists (Physiotherapy and Massage) bill to ICBC for services provided at the clinic. Any associated user fees must be submitted manually to your extended health plan for possible reimbursement.

WorksafeBC: Please note that at this time, we do not bill directly to WorksafeBC. If you have an open WCB claim, and would like to see our therapists for your recovery, please discuss this with your claims manager before booking with our office. You may be able to submit your paid invoices to your adjuster for reimbursement.